Privacy Policy
RSV Global is committed to protecting your personal information and ensuring your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, purchase products, or interact with our services. We aim to be transparent and clear in all our practices. By using our site and services, you consent to the practices described in this policy.
We want to provide an optimal shopping experience and continuously improve our services. That’s why RSV Global collects various information. We are committed to handling this data responsibly and with care.
We want to provide an optimal shopping experience and continuously improve our services. That’s why RSV Global collects various information. We are committed to handling this data responsibly and with care.
INTRODUCTION
a) Personal Information
We collect personal information that identifies or relates to you as an individual. This occurs when you:
- Create an Account When you register on our website, we collect your name, email address, and contact details to set up your user profile.
- Make Purchases: When you place an order, we collect your billing and shipping addresses. As well as payment information (such as credit card numbers). We also collect contact details to process and fulfill your purchase.
- Communicate with Us: We collect personal information when you contact customer service. This is applicable when you inquire about products, or interact with us through emails, social media, or phone calls. This information may include your name, email, order details, and any other information.
- Participate in Promotions: If you enter contests, promotions, or surveys, we may collect personal information. These include your name, email, and any other information required to administer the event.
b) Non-Personal Information
We also collect data that does not directly identify you but helps us improve your experience on our platform. This information is gathered automatically as you browse our website and includes:
- Device and Browser Data: Information about the device and browser you use to access our website (e.g., the type of browser, IP address, and operating system).
- Website Usage Data: We monitor how you navigate and interact with our website. Including the pages you visit, the time spent on the site, and your browsing patterns. This data helps us improve functionality and enhance user experience.
- Cookies and Tracking Technologies: We use cookies to track your interactions with our website. Cookies are small text files placed on your device. That helps us remember preferences, analyze trends, and serve relevant advertisements.
How We Use Your Information
RSV Global uses the information we collect for a variety of purposes. Your privacy is our priority, and we ensure that all data is handled securely and ethically.
a) Order Processing and Fulfillment
We use your personal information to process and fulfill your orders, including payment processing, shipping, and delivery. This information ensures that your products reach you in a timely and secure manner.
b) Enhancing Your Experience
We collect data to improve your user experience on our platform. This includes personalizing content, tailoring recommendations, and remembering your preferences. So that the next time you visit RSV Global, you have a more seamless shopping experience.
c) Customer Support
We use your contact details to provide customer support and address inquiries, complaints, or concerns. Our customer service team may access your order history or account information to resolve issues efficiently.
d) Marketing Communications
If you’ve opted in, we use your email address and other personal data to send you promotional content such as newsletters, offers, and product updates. You can unsubscribe from these communications at any time by following the “unsubscribe” link in our emails.
e) Fraud Prevention
We take security seriously. Your information is used to monitor for suspicious or fraudulent activity on your account or our website. This includes protecting against unauthorized transactions and ensuring the integrity of your purchases.
f) Legal Obligations
In certain situations, we may be required to retain or disclose your personal information to comply with legal requirements, such as tax reporting or responding to lawful requests by public authorities.
Data Protection and Security
RSV Global employs comprehensive security measures to safeguard your personal information against unauthorized access, disclosure, or alteration. We use industry-standard technologies, including:
- Encryption: Sensitive data, such as payment information, is encrypted using Secure Socket Layer (SSL) technology. This ensures that your financial information is transmitted securely over the internet.
- Secure Servers: We store your personal information on secure servers with restricted access to ensure the highest level of protection.
- Access Controls: Only authorized personnel with a legitimate business need have access to your personal data.
Despite our efforts, no online platform can guarantee complete security. We encourage you to take precautions, such as using strong passwords and securing your devices, when interacting with our website.
Sharing Your Information
RSV Global values your privacy and does not share your personal information with third parties except under specific circumstances
a) Service Providers
We might share your information with reliable service providers who help us run our website and business effectively. These third-party providers include:
- Payment Processors: We utilize secure payment gateways to handle all transactions. Your payment information is encrypted and shared with payment processors to complete the purchase.
- Shipping Partners: We share your address and contact details with delivery companies to ensure your products reach you.
These service providers are bound by confidentiality agreements and are not permitted to use your information for any purpose other than providing the agreed-upon services.
b) Legal Obligations
We may disclose your information in response to legal obligations, such as court orders, subpoenas, or government requests, when required by law.
c) Business Transfers
In the event that RSV Global undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction. We will notify you in advance of any such transfer and ensure that your information remains protected.
Cookies and Tracking Technologies
Cookies are essential for enhancing your online experience. By using cookies, we can help us remember your preferences, so you don’t have to log in each time you visit. We use cookies to track how visitors interact with our website, helping us identify trends and improve site performance. Also, we may use cookies to deliver personalized ads based on your browsing habits and interests. You can adjust your cookie settings in your browser preferences. However, disabling cookies may impact your ability to use some features on our website.
Your Rights
At RSV Global, we respect your privacy rights and offer ways to manage your personal information.
a) Access
You have the right to request access to the personal data we hold about you. We will provide you with a copy of this information in a portable format, upon request.
b) Correction
If you believe that any of your personal data is incorrect or incomplete, you have the right to request that we update or correct it.
c) Deletion
You have the option to request us to remove your personal data, keeping in mind that there may be specific legal or contractual requirements we need to follow. For example, we may need to retain information for tax or compliance purposes.
Marketing Preferences
You can opt out of receiving marketing communications from RSV Global at any time by adjusting your account settings or clicking the “unsubscribe” link in our emails
Third-Party Links
Our Platform may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. These third-party sites have separate and independent privacy policies. We encourage you to read the privacy policies of every website you visit. The inclusion of links to third-party sites does not imply an endorsement, authorization, or representation of our affiliation with that third party.
Changes to Our Privacy Policy
We might revise our Privacy Policy occasionally to align with changes in our practices or for various operational, legal, or regulatory purposes.
We regularly review our Privacy Policy and may make changes to ensure it remains current with applicable privacy laws and our business operations.
If we make material changes to how we treat our users’ personal information, we will notify you through a notice on our Platform’s home page or via email to the primary email address specified in your account.
The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Platform and this Privacy Policy to check for any changes.
Your continued use of the Platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
We regularly review our Privacy Policy and may make changes to ensure it remains current with applicable privacy laws and our business operations.
If we make material changes to how we treat our users’ personal information, we will notify you through a notice on our Platform’s home page or via email to the primary email address specified in your account.
The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Platform and this Privacy Policy to check for any changes.
Your continued use of the Platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Contact Information
We welcome your questions, comments, and concerns about privacy. To contact us regarding this Privacy Policy or our privacy practices, please reach out to:
Email: info@rsv-global.com
Phone: +1 (416) 434-1071
Email: info@rsv-global.com
Phone: +1 (416) 434-1071